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If you experience any problems accessing your online account or viewing the course material, you may contact our technical support department using the help desk. Before doing so, please go through the following checklist which highlights the most common problems.
1. Make sure that your internet connection is working by viewing other websites.
2. Check to see if your computer set-up allows you to view the online material:

3. Check the server status page for any scheduled maintenance time. As long as the server is not offline you should have no problems viewing the online material.